GrandPad is a simple and secure tablet that connects seniors to family and friends. Older loved ones can easily view photos and videos, play games, see the weather for each family member, listen to radio, check emails, make phone calls, place a video chat, and more.

Pictures, videos, radio, emails, apps, and other content automatically appear on the GrandPad tablet 24 hours a day. GrandPad's white-glove customer support works with a trusted family member via the GrandPad central admin website to identify content that will show up automatically on a GrandPad. Family members can use the free companion app on their smartphones to send pictures and videos to the GrandPad. In addition, we use cloud curation services on the internet to send content to the GrandPad. Our member experience team customizes each GrandPad because each senior is unique in so many beautiful ways!.

To purchase GrandPad for fulfillment within the United Kingdom you can email us at [email protected] or call us directly on 0808 168 7278 and our support agents will be delighted to assist you.

Pictures and videos can be added to the GrandPad in several ways:

• Family members can use the free GrandPad companion App on their phones and tablets
• Family and friends can send pictures attached to emails
• The family admin can upload bulk photos from GrandPad Central
• GrandPad member support can add images to the GrandPad
  

The Apple iPad is a great product but it was designed with a user interface for people 10-65 years old who have most likely used a computer before. It's not that older seniors can't use an iPad - many can and that's great. However, many older seniors who have never used a computer may find the iPad confusing with pop up alerts, Apple IDs, passwords, or just getting lost in the settings for Notifications, Control Center, iCloud, Wi-Fi, etc. GrandPad comes set up and ready to go with no configuration options except for the big volume keys for radio.

The GrandPad includes a variety of specially designed games: Yahtzy, Solitaire, Bingo, Blackjack, Slots, Freecell, Word Scramble, Spider Solitaire, Texas Hold’em, Hangman, Sudoku, Crossword, Wordsearch, TicTacToe, Four in a Row, Memory, Tiles, Hearts, Bridge, Chess and Checkers. These games automatically show up on your GrandPad with no additional charge and contain no advertisements. If you don't want a game or the game application to show on your GrandPad, the family administrator can simply remove it using tools in the companion app or GrandPad Central. Or you can call a member support agent via the Help button and ask for assistance.

No. GrandPad comes with 4G LTE configured and ready-to-go. No setup, no extra bill. Everything has been taken care of so your loved one can use their GrandPad worry and frustration-free.

The GrandPad works 24 hours a day anywhere in UK using 4G LTE, which is included in the cost.

The GrandPad will last between 1-3 days depending on how much it's used.

Place the GrandPad in the charging cradle when its not being used and it will charge automatically. It can be removed at any time, and it will stop charging when it's fully charged.

The GrandPad works for a wide range of users, but the focus is on seniors who: Have little or no computer experience; Have resisted conventional modern technology; Have diminishing eyesight, motor skills, hearing, or cognition; The average GrandPad user is 82 years old. GrandPad is specially designed for seniors 75 and over with little to no technology experience. GrandPad is also helpful for those with limited vision, hearing, and motor skills.

Yes, GrandPad is available in the UK. You can email us at [email protected] or call us directly on 0808 168 7278 and our support agents will be delighted to assist you.

Yes, GrandPad is available in Ireland. You can email us at  [email protected] or call us directly on 0808 168 7278 and our support agents will be delighted to assist you.

Nearly every set of headphones works with GrandPad. The GrandPad is compatible with 1/8" (3.5mm) aux cord, allowing for the use of headphones.

Yes! GrandPad makes an excellent gift for connecting seniors to family and friends. We'll even pack and ship it for you!

• Screen Size: 8 inches (measured diagonally)
• Display Resolution: FHD 1920 x 1200
• Processor: Octa-Core Qualcomm MSM8953-3-AB
• Clock Speed: 2.0 Ghz
• RAM: 2GB
• Storage: 32GB
• Wireless: 802.11 a/b/g/n
• Camera: Rear 5 megapixels , Front 5 megapixels

No problem! Your GrandPad is 100% insured as part of your subscription. If it’s lost or stolen, we can disable the missing device and send you a new GrandPad loaded with all of your information and memories. If your GrandPad breaks, we will send you a new one all ready to go.

Yes, the GrandPad can make and receive international video calls.

The GrandPad lets families communicate via voice and video calls, but it does not have the ability to connect to 911. Calls to 911 should be made with a phone.

Yes! GrandPad currently offers several Multiplayer (Person vs. Person) games:

• Yahtzy
• Checkers
• Chess
• TicTacToe
• Four in a Row
• Memory